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billy-oloughlin
Level 1

My bank accounts wont add

How do i add my bank 
1 Comment 1
JamaicaA
QuickBooks Team

My bank accounts wont add

Welcome to the Community space, Billy. 

 

There are various reasons why you're unable to add your bank account. I'll share them below as I walk you through other ways to connect them in QuickBooks Online seamlessly.

 

Here are the following scenarios that might hinder you when connecting with your bank:

 

  • Your bank has multiple names on our list. Ensure to select the correct one or try all possible links.
  • Your bank doesn't connect to all types of accounts.
  • Your bank isn't a participating financial institution.

 

To verify if your bank is supported, visit your bank's website and copy the URL at the title bar. After that, open your QuickBooks account and follow the steps below:

 

  1. Go to the Banking menu and then select Banking.
  2. If you have the new interface, go to Bookkeeping, then Transactions.
  3. Select Connect account.
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  4. Paste your bank's URL.
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If you're still unable to find your bank, request support by following these instructions:

 

  1. From Transactions or Banking, select Connect account.
  2. Enter the name of your financial institution. 
  3. Press Request support for your bank.
  4. Enter the bank name and bank web address (URL), then click Request.

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For the complete details of looking for your bank, refer to this article: Find your Bank or Credit Card Account When You Connect to Online Banking.

 

In the meantime, you can manually upload your bank data using a CSV file. Then, start categorising your entries to ensure they go to the correct accounts. 

 

The steps provided above should help you link your bank account. If you have other banking concerns or inquiries about connecting your bank account, I'm just around to help. Stay safe.