at the time of creating an invoice, I tried to enable the Razorpay option. But I'm getting an error. it's saying that "Razorpay Does not support the international Payment" even though my international payment is activated with Razorpay. How can I solve this?
Hi Bhumit,
Welcome to QuickBooks Community.
You are getting this error because the Razorpay-QuickBooks integration supports INR payments only at the moment.
Thanks for joining this conversation, @unfile.
To answer your first question, the ability to use Razorpay for international payment is not yet available in QuickBooks Online (QBO). You can only use it for INR customers.
I can see how having this option would be helpful for you and your business. Rest assured that I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.
As per the second question, yes, you can create invoices for non-INR customers. However, you can't add a pay link option to it.
For more information about setting up Razorpay in QBO, check out this article: Payment enabled invoices—Razorpay.
Reach out to me in the comment section below if you have any other questions or concerns. I'm always here to assist. Have a wonderful rest of the day!
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Has Quickbooks made any progress in this direction? It's almost two years since the issue has been brought up.
Hi there, Hiren Barai.
I know how beneficial to have a Razorpay international payment in QuickBooks Online(QBO). As of now, that option is unavailable in QBO.
However, you can use third-party apps to pay their invoice. Before doing so, please make sure to turn on the multi-currency feature.
Here's how:
For more details about the international payments, you can find it here: Send international payments using Bill Pay for QuickBooks Online.
I'm adding this article to further guide you in managing your account and your business's growth using QBO: QuickBooks Help Articles. It also includes topics about taxes, banking, and reports, to name a few.
I'm just around here if you need more help with international payments. It's my pleasure to help. Have a good one.
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