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GraciesAtreasurer
Active Member

For some reason, I do not have the "Undo" option for reconcilation. I want to Undo the whole months worth of the reconciled credit card account.

 
1 Comment 1
ShaniamarieC
QuickBooks Team

For some reason, I do not have the "Undo" option for reconcilation. I want to Undo the whole months worth of the reconciled credit card account.

Thanks for choosing QuickBooks to manage your business, Gracies. I'll provide you with insights about undoing past reconciliations.

 

To undo a full month's reconciliation of a credit card account in QuickBooks Online (QBO), you'll need to manually unreconciled the transactions, as QBO only offer a direct "Undo" option for reconciliations for an accountant with a QuickBooks Online Accountant subscription.

 

If you prefer to do it by yourself, follow these instructions to undo reconciled transactions one at a time:

 

Step 1: Review the Account

Before making any adjustments, please ensure that the changes are necessary. If unsure, consult with your accountant. Common reasons for unreconciling transactions include accidental reconciliation or errors requiring deletion. Check the opening, beginning, and ending balances of the account containing the transaction to determine if adjustments are needed.

 

Step 2: Unreconciled a Transaction

Once you know the required changes, follow these steps to edit and unreconciled the transaction:

 

  1. Navigate to Transactions and select Chart of Accounts.
  2. Locate the account containing the transaction and click on Account History.
  3. Select the transaction you wish to unreconciled to expand its details.
  4. Examine the check column for an "R" indicating a reconciled transaction.
  5. Click the checkbox repeatedly until it is blank, removing the transaction from reconciliation.
  6. Click Save.
  7. Close the account history.

 

 

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You can check this article for a more detailed guide: Undo or remove transactions from reconciliations in QuickBooks Online.

 

I suggest reaching out to your accounting professional for guidance on this matter. They can examine your financial records and recommend the optimal method for recording according to your business requirements. If you don't have an accountant, no worries—you can find one in our Resource Center.

 

Furthermore, I'm adding this reference that'll guide you anytime you need guide in reconciling your accounts, so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

You can read these guides to learn more about how to reconcile your accounts in QuickBooks Online:

 

 

If you have any more questions or need further assistance with managing your reconciliation, please feel free to reach out. We're here to help you navigate. Keep safe, Gracies!