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Hello there, sy_jung-spigen-c.
There are a few possible reasons why you can’t connect to the bank in QBO:
If you have confirmed the required details, and you still can't find your bank. You can ask a request to have your bank added into the program. We have here an article where you can check for additional reference: Find your bank or credit card account when you connect to online banking.
You may want to manually upload the bank transactions using the CSV file to them in QuickBooks. First, download transactions from your bank by logging in to your bank's website. Then, follow the given instructions on how to download transactions and save the file on your desktop or anywhere you can easily find it. Once done, upload them to your book by following these steps:
You can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:
Let me know if you have other questions. I'm always here to assist. Take care always and stay stay healthy.
1. Could you please check if there is 'bankofhope.cardmanager.com' on your list?
I really want to automatically connect credit card to QBO.
Is there anything I can do?
2. If number 1 is not possible, I'm trying to follow the given instructions.
But there is no Transactions on the left panel.
(I can see 9 options:Dashboard, Banking, Sales, Expenses, Emplyees, Reports, Taxes, Accounting, Apps)
Plz let me know how to do.
I'd be glad to provide a couple of information and ways to determine if your bank or credit card is supported in QuickBooks Online, @sy_jung-spigen-c.
You can check if bankofhope.cardmanager.com is supported by going to the Connect an account page. Let me show you how:
If it's not yet supported, you can send a request to support your bank. You'll receive that prompt when we can’t find the bank in our list of supported banks. On the next page, provide the bank information. Click on Request once you're done.
You can check this article for more information: Find your bank or credit card account when you connect to online banking.
The Transactions tab is the same as the Banking tab. You can manually add those transactions from there. You can add your bank transactions through the WebConnect process. You’ll have to manually download the transactions from the bank. Then, upload the file to your account.
Download bank transactions:
To upload the file to your QuickBooks account:
Check this article for more information: Manually upload transactions into QuickBooks Online. From here, you can categorise and match and then reconcile the transactions.
Let me know if there’s anything else that I can assist with about your bank transactions by leaving a comment below. I’m always here to assist. Have a wonderful day!
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