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poutiti318-gmail
Level 1

Payment option not showing in my account setting? what to do?

 
9 Comments 9
katherinejoyceO
QuickBooks Team

Payment option not showing in my account setting? what to do?

Hi there, @poutiti318-gmail

 

Thanks for coming to the Community for your concerns. Currently, the Payment service option is available only available to the United States and Canada versions of QuickBooks Online. 

 

I'll do my best to keep up with your request and I'll personally make sure our Development team gets this feature to be available for International users. 

 

In the meantime, you'll want to find some integrated third-party apps for receiving payments online. Visit the QuickBooks Apps to search for one. 

 

Get back to me if you have additional concerns. I'm always around here to help. 

Fiat Lux - ASIA
Level 15

Payment option not showing in my account setting? what to do?

@poutiti318-gmail 

Where is your company located? You may need a 3rd party payment processor.

Ifetex
Level 1

Payment option not showing in my account setting? what to do?

Hi All,

Has there been any progress regarding the payment option not being displayed in my account settings? It would be helpful if the QuickBooks team could take a more proactive approach in addressing community requests for updates.

 

Regards

Ife

From Ireland

KlentB
Moderator

Payment option not showing in my account setting? what to do?

We recognize how critical we are in the role of managing your sales and clients, Ifetex.

 

At this moment, the Payment tab you're inquiring about is only available in QuickBooks Online USA and Canada. Your suggestion is incredibly valuable to us, and our Software Development Team takes all requests seriously. We would love to hear more about how this feature would benefit you and your business. 

 

Understanding what our customers expect and want is essential in shaping the future of our products. That said, I encourage sending feedback to help improve your experience by following the steps below:

 

  1. Sign in to your company.
  2. Go to the Gear icon.
  3. Choose Feedback.
  4. Enter your product comments in the description box.
  5. Click Next to submit your inputs.

 

feedback.png

 

In the meantime, I can share alternative solutions that may meet your needs. You'll want to visit our App Center or go to the Apps menu to find a third-party provider that can manage electronic payments for online invoices and in-person transactions.

 

  1. Select Apps from the sidebar menu.
  2. Click the Find Apps tab.
  3. Type a keyword in the search bar or choose Browse categories to filter the results.

 

appmenu.PNG


Thank you for joining the Community, Ifetex. As always, if you have any further questions or concerns about using QuickBooks, please do not hesitate to reach out to us. I'm here to assist and support you.

Oliver 876
Level 1

Payment option not showing in my account setting? what to do?

Which app is the best app that can integrate with quick books online to replace the payments tab under Account Settings to be able to receive payments online from customers to bank account outside of USA and Canada...

4Gal
Level 11

Payment option not showing in my account setting? what to do?

@Oliver 876 

Do you need to accept payment with bank transfers?

Where is your company located?

AileneA
QuickBooks Team

Payment option not showing in my account setting? what to do?

I appreciate your interest in using QuickBooks Apps, Oliver 876.

 

Thank you for considering QuickBooks Apps for your business needs. While I cannot suggest a specific app, I can provide additional information about the apps available on QuickBooks Online. 
 

QuickBooks Online offers a wide range of apps that can be integrated into the system, including those for accounting, invoicing, payment processing, inventory management, etc. These apps can help streamline your business processes and improve overall efficiency. 
 

To find the right app for your business needs, browse through the QuickBooks App Store, which lists all the available apps, features, user ratings, and pricing information. You can also filter the search results based on your specific requirements. 

 

Once you have found an app that interests you, you can read the reviews from other users to get an idea of their experience with the app. You can also try the app for free for a limited time to see if it meets your needs before committing to a subscription. 
 

This information helps you find the right app to integrate into your QuickBooks Online account. If you have any questions or concerns, please let me know, and I'll be happy to assist you further. Have a great day!

Oliver 876
Level 1

Payment option not showing in my account setting? what to do?

Yes I do and my company is located in Jamaica.... I know I can connect a bank under bank connections but prefer this method....

JamesAndrewM
QuickBooks Team

Payment option not showing in my account setting? what to do?

Thank you for getting back to us. I see you're looking for a way to receive payments online from customers to bank accounts outside of the USA and Canada. Allow me to share my thoughts about this matter. 

 

I understand your situation and would like to inform you that the method you are looking for is unavailable in your region. As mentioned earlier by my colleague, you can search the QuickBooks App Store for third-party apps that may cater to your needs. Or follow these steps:

 

  1. Select Apps from the sidebar menu.
  2. Click the Find Apps tab.
  3. Type a keyword in the search bar or choose Browse Categories to filter the results.

 

I'm adding these articles you can use in the future:

 

 

I appreciate your understanding and encourage you to reach out to us again if you need assistance with any QuickBooks-related concerns. We are always available to provide prompt assistance. Have a great day!