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Pooja
Level 1

Hi I needed few more licenses and unable to take on my email ID as it already has few license

 
2 Comments 2
RenjolynC
QuickBooks Team

Hi I needed few more licenses and unable to take on my email ID as it already has few license

Good day, Pooja.

 

I'd be happy to provide details about the licenses. 

 

If you're trying to add more users in QuickBooks Online and see the user limit message, then you might want to check you plan's user limit here: How many users can I set up?

 

You can delete the ones you don't want to grant access in order to add the new users.

 

Here's how:

 

  1. Sign in to QuickBooks with a user profile that has permission to manage users.
  2. Go to the Gear Manage users.
  3. Find the user you want to delete. Then select the arrow icon in the Action column.
  4. Click Delete.
  5. In the confirmation window, press Delete again.

Feel free to open this link for reference: Add and manage users in QuickBooks Online.

 

If you're referring to the license seats in QuickBooks Desktop, please see: Add a user license to your QuickBooks software. Otherwise, contact our Customer Care Team for further assistance:

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

Please let me know if you need something else. I'll be right here to provide details and instructions. Have a great day ahead!

Fiat Lux - ASIA
Level 15

Hi I needed few more licenses and unable to take on my email ID as it already has few license

@Pooja 

Should you need more than 5 users (exclude accountant), consider having an additional app as a workaround. e.g CRM app for your sales team, project management app for project team.