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daniel52
Level 1

Can I add a separate billing email address, to receive the invoices on one and all other communication from intuit on another email address?

I have an automated invoicing software and would like all invoices to be emailed to this software, but I still want to keep my personal company email for all communications with intuit. Thanks!
1 Comment 1
GraceC
QuickBooks Team

Can I add a separate billing email address, to receive the invoices on one and all other communication from intuit on another email address?

Hello there, @daniel52.

 

At this time, the option to add a separate billing address is unavailable in QuickBooks Online.

 

As a workaround, you can edit the billing address on the customer's profile. Here's how:

  1. Go to the Sales tab and select Customers.
  2. Select the customer you need to edit the billing address.
  3. Click on Edit.
  4. On the pop-up, make the necessary changes. Then, Save.

I've got some article that might help you with sending invoices and estimates in QuickBooks Online (QBO):

Know that I'm here to help if there's anything else you need. Thanks for coming, and have a good one!