As I know HASIL has released Beta Version of SDK) on Peppol Malaysia (E-Invoice) on 9 Feb 2024. I am not sure Intuit will share any roadmap about their service. You'll have to wait until Q3 to decide whether you stick with QBO with the additional manual work starting in 2025 or purchase a third-party service to convert your data to another accounting application. I have been monitoring one accounting application to recommend when our clients in Malaysia need to make a final decision later.
Allow me to shed some light about e-invoicing in Malaysia, celes1.
Currently, there's no update in QuickBooks Online (QBO) regarding the compliance of electronic invoices in Malaysia. In the meantime, users can use third-party applications to help with e-invoicing. Here's how:
Moreover, I'll add this article to help you personalise and add specific information to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.
Drop a reply below if you have further questions about managing your invoices in QBO. I'll be around to assist you. Have a great day!
Seems like there's no solid answer from QBO on e-Invoicing. QBO will be losing Malaysian customers including us, if there's still no solid solution (apart from the standard response of requesting users to look for apps).
Hi, may I know how you did that? Through the app searching tools in QB?
It is truly unacceptable that QuickBooks has made no effort to integrate a built-in e-invoicing feature for Malaysia.
Instead of taking responsibility for compliance with local regulations, Intuit is abandoning its customers in Malaysia by pushing us toward third-party software and middleware, which means extra costs, additional complexity, and increased risk of service disruptions. We all know how this plays out: when issues arise, companies pass the blame, and the customer is left stuck in the middle with no real solution.
Our company has eight QuickBooks Online accounts, and we now deeply regret trusting QuickBooks to support businesses in Malaysia. We were led to believe that this was a serious, forward-thinking company that would adapt to regulatory changes, but instead, QuickBooks is leaving its users scrambling for unreliable workarounds.
To make matters worse, QuickBooks does not even provide an easy migration path to switch to another platform. We are essentially trapped in a system that refuses to keep up with local compliance, adding to the frustration.
At this point, it is clear that QuickBooks does not care about its Malaysian users. Other accounting software providers are implementing built-in e-invoicing, yet QuickBooks remains silent and dismissive.
QuickBooks, are you going to address this, or should Malaysian businesses start moving to a provider that actually values its customers? For those in the same situation, what alternative systems are you considering?
Xero has released their own connector for free. They are offering a massive discount (90% off for 6 months) at the moment. They still need to fix some issues (e.g we are still unable to include the 55 additional field required by LHDN)
https://xero5440.partnerlinks.io/Promo90
You can purchase a 3rd party service to convert data from QBO if required.
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