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hubprofi-gmail-c
Level 1

How can I connect with my personal QBO specialist? No answer my email and calls.

I have email my personal assistant for helping in QBO. But now I have no connection with her.
3 Comments 3
RhoiceW
QuickBooks Team

How can I connect with my personal QBO specialist? No answer my email and calls.

Hi there, hubprofi. I can see that you need help connecting with our QBO specialist. I'd be glad to assist you while you try to get back in touch with your expert.

 

To assist you more effectively, could you please describe the challenges you've encountered with your QuickBooks account? Any additional details you can provide would be greatly appreciated.

 

If your expert is still unresponsive, consider looking for another QBO expert. You can refer to this article for detailed steps: Find an Expert.

 

In addition, you can navigate through your QBO account and get familiar with the features.

 

If you have additional concerns or any other QuickBooks-related concerns, feel free to include them in the comments. I'll be glad to help in any way I can.

hubprofi-gmail-c
Level 1

How can I connect with my personal QBO specialist? No answer my email and calls.

I enter a supplier invoice in one currency. But I pay for it in another currency. How can I link the payment to the invoice? I enter the payment to the supplier using the journal entry method. I select the supplier and I am given the currency that is entered for this supplier, but I need to pay in another currency. How can I do this?

Bryan_M
QuickBooks Team

How can I connect with my personal QBO specialist? No answer my email and calls.

It's good to see you here again, Hubprofi.

 

I'll help you link the payment of your bill (supplier invoice) using another currency. 

 

When recording payments from foreign currencies, you can only use the home currency bank account or the account with the currency that matches the Invoice/Bill.

 

First off, you'll need to turn on your Multicurrency feature to make payments with a foreign currency.

 

Next, we'll create a new dummy bank account in the home currency to facilitate the movement between 2 different currencies.

 

  1. Select the Gear icon, then select Chart of Accounts.
  2. Select New
  3. Under the Account Type column, select Cash and Cash equivalent. Select Cash on hand beneath the Detail Type column. Then, below the Name column, type in "Dummy Bank."
  4. Ensure that it is in the home currency before saving and closing.

 

Then, record the payment of the foreign bill (supplier invoice) in the Pay Bills section and set the Deposit To field to dummy Bank. Take note of the home currency amount displayed at the bottom right before saving the transaction.

 

Next, we'll have to transfer this payment made from the original bank to the dummy bank account:

 

  1. Select + New.
  2. Choose Transfer.
  3. Beneath the Transfer Funds From column, select Dummy Bank from the drop-down arrow.
  4. Under Transfer Funds To, select the bank you'll use for payment from the drop-down arrow.
  5. Select the currency of the bill from the drop-down arrow below the Currency column.
  6. From the Transfer amount column, type in the amount.
  7. Under the Exchange rate, the exchange rate will automatically appear. You can manually change the rate.

 

I'll share this article from the Singapore region. However, applicable to the steps provided: Receiving and making payment for foreign invoices/bills with a foreign currency.

 

 

After performing the steps above, you can match the Journal Entry you created for that payment transaction. You can read this article for more information: Categorise and match online bank transactions in QuickBooks Online.

 

Feel free to check these articles for more information about multiple currencies. 

 

 

Click the Reply button to this post if you have further questions about matching transactions with different currencies. We'll be willing to lend a hand. Have a good one.