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info-adikat-ie
Level 1
posted
2 weeks ago
last updated ‎April 20, 2024 5:35 AM

How to match invoice for amount X with Stripe payment of X amount minus Stripe fee.

I'm unable to match invoice with Stripe payout due to fees charged by Stripe. 

I'm using QB Online and using Stripe to process invoice payments.

Here is what I tried.

   1. Created invoice for the full amount; €100
    2. Selected the bank transaction of €95 
3. Selected match then matched it with an invoice (step #1) and turned on resolve difference
4. In the transaction form that appeared, I added the stripe fee of €5.00 and selected Tax (standard - purchases)
5. The Total at the bottom of the page shows €100.00 but when I try to submit it, I get this error message "The selected and downloaded transaction amounts don’t match. To continue, resolve the difference."

How should I be doing this?
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1 Comment 1
SarahannC
Moderator
Moderator
2 weeks ago

How to match invoice for amount X with Stripe payment of X amount minus Stripe fee.

Thank you for reaching out to the QuickBooks Community, info. I am here to assist you in matching your invoice with the Stripe payment that has already been deducted with fees.

 

To resolve the error, you need to manually receive the payment with the total amount of the invoice first. Please also see the sample screenshots below.

 

  1. Click on the + New button and select Receive Payment.
  2. In the Customer drop-down menu, choose the customer name.
  3. Make sure to select the correct payment date. 
  4. Select the appropriate invoice and enter the full amount of the invoice. 

 

Once you have completed the above steps, you can proceed to match the receive payment with the Stripe payout. Here are the steps to follow: 

 

  1. Click on the Transactions menu and select the Bank Transactions tab. 
  2. Locate the Stripe payout and select Match. 
  3. Tick the invoice payment and turn on the Resolve Difference option. 
  4. Choose the correct expense category and enter the negative for the fees. 
  5. In the VAT column, choose appropriate option.
  6.  Click on Match.

 

I have the perfect articles to help you learn everything you need to know about reviewing transactions in QuickBooks Online:

 

 

This helps you out! If you have more concerns about handling bank transactions, please let me know by commenting below. I'd be happy to assist you further.

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