Good to see you here, dharmesh-hedaou.
We don't have an official phone number, but I can provide the steps on how you can reach out to our Customer Care Team. Meanwhile, I'd like to share some troubleshooting steps to help you generate the GST report.
Let's open an incognito or private browser and log in to your QuickBooks Online account. This mode doesn't save cache on your browser.
Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
After signing in, go to Reports and search for the GST report you want to view. If you're able to see the data, go back to your regular browser and clear its cache. Clearing cache fixes common browser-related problems.Once done, restart your browser to refresh the settings.
You can also try using a different supported browser as an alternate solution.
If you still want to talk to our live support, you can follow these steps:
- Click the Help icon located in the upper right-hand corner.
- In the Help window, click the Contact Us button located at the bottom.
- Enter your question and click Let's talk.
- Choose either Start a chat or Call us.
If you have the new QuickBooks Assistant help update, you can follow these steps:
- In your QuickBooks Online account, go to the Help > Assistant.
- Type Talk to a human and proceed with I still need a human.
- Click the Contact us link.
- Select either Messaging or Callback.
Please keep me updated on how it goes. I want to make sure this is resolved for you. Take care and stay safe!
