How to get all outstanding customer transactions to show in matching in bank as not all showing?

[ShiellaGraceA · Accepted solution]

Thanks for visiting us here today, @accounts_receiva.

I have an idea about how you can view your customer transactions in the banking page. You'll want to manually update your bank account first. Then, set your From and To date when matching transactions. Let's go to your banking page to see it.

1. Go to the Banking menu, then the Banking tab.
2. Highlight the bank account. Then, tap the Update button.
3. Select the downloaded transaction, then select the Find match radio-button.
4. The Match transactions page will open, change the Show drop-down to All and then the From and To date.
5. Locate the matching QuickBooks transaction.
6. Click Save. See the attached screenshots below.

After that, repeat steps 3-6 for the rest of the downloaded transactions. Need more details? Check out these guides:

• Download the most recent bank and credit card transactions in QuickBooks Online.

• Categorise and match online bank transactions in QuickBooks Online.

In case you need help with other banking tasks, click this link to go to our general banking topics with articles.

Please let me know if you still have questions or concerns. I'm always here to assist you. Take care and have a good one.