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orenmarciano
Level 1

I can’t see “receipt snap” on the menu of my quickbooks online iPhone app. Could it be because I am using it in Costa Rica?

 
4 Comments 4
Kristine Mae
Moderator

I can’t see “receipt snap” on the menu of my quickbooks online iPhone app. Could it be because I am using it in Costa Rica?

I will share a few details, Orenmarciano.

 

The receipt snap feature is unavailable in QuickBooks Online International versions. 

 

You'll have to enter these expenses or cheque transactions manually. You can refer to this article: What is the difference between bills, cheques, and expenses?.

 

If you have other concerns, please don't hesitate to let us know. We're just one post away. Keep safe!

dkask1
Level 1

I can’t see “receipt snap” on the menu of my quickbooks online iPhone app. Could it be because I am using it in Costa Rica?

will receipt snap become available in qb international in the future?

4Gal
Level 11

I can’t see “receipt snap” on the menu of my quickbooks online iPhone app. Could it be because I am using it in Costa Rica?

@dkask1 

You can use an expense management app to integrate with QBO as a workaround.

AldritchM
QuickBooks Team

I can’t see “receipt snap” on the menu of my quickbooks online iPhone app. Could it be because I am using it in Costa Rica?

Hi there, @dkask1.

 

I'm here to share some information snap receipt in QuickBooks Online International.

 

The snap receipt feature is currently unavailable. I see the importance of this feature in your business, so I suggest sending a message to our development team. This way, they can review your suggestion and may consider it for future product enhancements. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to the Gear icon.
  3. Select Feedback under Profile.
  4. Enter your suggestion. Then, click Next.

 

You can also visit Feedback for QuickBooks Online, here you will all the feedback that is being talked about.

 

Additionally, I'd like to leave this article to know what the chart of accounts is and why it’s important to set up correctly in QuickBooks Online: Learn about the chart of accounts in QuickBooks Online.

 

If you have more questions about banking or invoices, don't hesitate to click the reply button. I'm always around to help!