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Thanks for getting back to us, @LINKSAT.
You're trying to transfer your old subscription to the new one, correct? If so, this requires pulling up your account, which we're unable to do it here in the Community.
That said, I highly suggest contacting our Phone Support team. They have tools that can check your account in a secure environment. They're also able to move the subscription for you.
Here's how to reach them:
For tips and other resources, recommend visiting our website for reference: Self-help articles.
Please let me know how it goes or if you have any other questions. I want to make sure everything is taken care of for you. I'm always here to assist. Have an amazing rest of the day!
Welcome to the Community, @LINKSAT.
Let's sign up for a Free 30-Day Trial account as this doesn't require credit card information. This way, you won't be charged. I'd be glad to walk you through the steps.
The screenshot below shows you the last four steps. The sample region I've used is Singapore, but the process also applies to your country. For more details, check out this article: Creating A New Company.
Once done, you can perform essential tasks in the program, such as creating invoices. To help you get started, visit this website: QBO Global Help Articles. It is a resource hub where you can find links about managing your QBO account, income, expenses, taxes, banking, and inventory.
After the trial period ends, I recommend clicking Subscribe Now when the system prompts that message. Then, complete all the necessary details and choose either Annual Billing or Monthly Billing. Doing so will help you retain all the information you've entered and continue where you left off.
I'll lend a helping hand if you need anything else. I'm also cheering on your continued prosperity while using QBO, @LINKSAT.
my old company file data was entered wrongly and i have canceled the subscription, but the new renewal subscription i had made started billing today. how do i continue using my subscription in a new file.
Thanks for getting back to us, @LINKSAT.
You're trying to transfer your old subscription to the new one, correct? If so, this requires pulling up your account, which we're unable to do it here in the Community.
That said, I highly suggest contacting our Phone Support team. They have tools that can check your account in a secure environment. They're also able to move the subscription for you.
Here's how to reach them:
For tips and other resources, recommend visiting our website for reference: Self-help articles.
Please let me know how it goes or if you have any other questions. I want to make sure everything is taken care of for you. I'm always here to assist. Have an amazing rest of the day!
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