cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
towhidctg
Level 3
posted
‎December 31, 2023 01:12 AM
last updated ‎December 31, 2023 1:12 AM

Dear I want to pause my subscription. How can I do that? Thanks

 
Reply
3 Comments 3
Rubielyn_J
QuickBooks Team
QuickBooks Team
‎December 31, 2023 02:44 AM

Dear I want to pause my subscription. How can I do that? Thanks

Hello there, @towhidctg.

 

Let me share insights and steps to help manage your subscription.

 

In QuickBooks Online, there isn't a feature to temporarily pause a subscription. Instead, you have the option to cancel your account and then reactivate it at a later time when necessary.

 

To cancel your subscription, you can proceed as follows:

 

  1. Open a web browser on your computer, not a mobile device.
  2. Sign in to QuickBooks Online as the primary or company admin.
  3. Go to Settings ⚙ and select Subscriptions and billing.
  4. In the QuickBooks section, select Cancel Subscription or Cancel Online.
  5. Follow the on-screen steps.

 

Once you're back on your feet, you can refer to this article, which guides resubscribing to QuickBooks Online: How to resubscribe or reactivate QuickBooks Online.

 

If you have any further questions or need assistance with the cancellation and reactivation process, please don't hesitate to let us know. We're here to support you every step of the way.

Reply
towhidctg
Level 3
‎January 02, 2024 01:26 AM

Dear I want to pause my subscription. How can I do that? Thanks

Thanks for your assistance. 

I have some inquiry, 

1. Suppose If I cancel my subscriptions, during this time can I access my all data, Can I print old invoices, reports, outstanding reports? 

2. If I resubscribe after 5 months then how much will charge? Is they will charge for 5 months together?

 

Thanks

Reply
JamesAndrewM
QuickBooks Team
QuickBooks Team
‎January 02, 2024 03:39 AM

Dear I want to pause my subscription. How can I do that? Thanks

Thanks for getting back to the thread. Allow me to chime in and share information to help clear things up for you.

 

In QuickBooks Online, if you cancel your subscription, you'll still have read-only access to your data for one year after cancellation. It means you can view and print your old invoices, reports, and outstanding reports, but you won't be able to make any changes.

 

If you resubscribe after (5) five months, QuickBooks Online will charge you the current subscription rate. They won't charge you for the (5) five months you were unsubscribed. However, it's always a good idea to check with QuickBooks customer support or refer to their official documentation for the most accurate and up-to-date information.

 

I'm adding these articles you can use in the future:

 

 

If you have more questions about QuickBooks Subscription, post them here in the forum. I'll always be around to answer them. Happy New Year!

Reply