We can troubleshoot your Adobe Reader/Acrobat to resolve PDF creation errors, Pablo. Updating and repairing Adobe Reader/Acrobat often fixes this issue in QuickBooks Online.
Check out this website for detailed instructions on updating Adobe Reader/Acrobat to the latest version: Install updates for Acrobat and Reader.
If the hurdle persists, you need to repair your Adobe installation. Here's how:
- Ensure closing Acrobat/Reader and all open web browser windows.
- At the bottom left of your screen, pick Start.
- Enter Control Panel and click Enter.
- Choose Programs and Features, then Acrobat or Adobe Reader.
- Select Uninstall/Change and select Next in the Setup dialog box.
- Hit Next, Repair, then Next again.
- Pick Install and Finish once the process is complete.
- Restart your computer and sign in to QBO to print and download your file.
However, if the error persists, refer to this article for additional troubleshooting steps, such as reinstalling the program: How to update, repair, or reinstall Adobe Reader/Acrobat.
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