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I've got you covered, @userktseemyk.
There are several possible reasons why you're unable to successfully reactivate your QuickBooks account.
Let's first access your account using a private or incognito window. This helps isolate the issue since it doesn’t store data in the cache. You can use either of these keyboard shortcuts:
Also, let's make sure to login as the account's Master Admin or Company Admin to update the payment information for your account. Now, ensure to enter the correct Credit or Debit card number in the Payment Information page.
If the issue persists, you'd want to review your billing address. Make sure that it doesn't include any special characters, especially accents and hyphens. You’ll have to verify if the Billing Address in QuickBooks is the same as the one shown on your credit card statement. You can read through this article for more detailed steps: Fix “my subscription payment failed” issues.
Lastly, I've added these articles which can provide additional insights into understanding subscription charges:
Understand Intuit charges on your credit card or bank statement
I’m here anytime you have other concerns. Have a great day.
Hello
my account is going to expire on 24/5/21 and many times t have tried to renew it but after putting all details when go for subscribe nothing will happen....
please suggest how could i can renew the same.
regard's
yogesh [Removed]
vertex thermal engineering
mob [Removed]
Hello, YOGESH 1.
I appreciate the time for letting us know the results of the steps you've done.
I understand that you wanted to reactivate your account but still not working. I recommend you contacting our support so that they can assist you.
Before that, let me share some insight if what are the reasons why you cannot reconnect your account.
Here's how to contact our Support team:
Getting you updated with the latest news and update is also our goal, so feel free to visit our Intuit blog from time to time.
Feel free to reply to this post if you have additional questions in managing your account. I'm always here to help.
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