Hello..i am trying to resubscribe to this account and the system wants me to update my company details but it wont take my number..please assist asap

I've got you covered, @userktseemyk.

There are several possible reasons why you're unable to successfully reactivate your QuickBooks account.

• You have no user access rights.
• Account number is invalid.
• The card is over the limit or expired.
• The billing address in the system includes special characters and doesn't match with the one shown on your credit card statement.
• The browser’s cache is full.

Let's first access your account using a private or incognito window. This helps isolate the issue since it doesn’t store data in the cache. You can use either of these keyboard shortcuts: 

• For Chrome, press Ctrl + Shift + N.
• For Firefox, hit Ctrl + Shift + P.
• For Safari, hold down Command + Shift + N.

Also, let's make sure to login as the account's Master Admin or Company Admin to update the payment information for your account. Now, ensure to enter the correct Credit or Debit card number in the Payment Information page.

If the issue persists, you'd want to review your billing address. Make sure that it doesn't include any special characters, especially accents and hyphens. You’ll have to verify if the Billing Address in QuickBooks is the same as the one shown on your credit card statement. You can read through this article for more detailed steps: Fix “my subscription payment failed” issues.

Lastly, I've added these articles which can provide additional insights into understanding subscription charges:

• Get help with your suspended subscription
• Understand your QuickBooks Online subscription rate

• Understand Intuit charges on your credit card or bank statement

I’m here anytime you have other concerns. Have a great day.

Hello

       my account is going to expire on 24/5/21 and many times t have tried to renew it but after putting all details when go for subscribe nothing will happen....

please suggest how could i can renew the same.

regard's

yogesh [Removed]

vertex thermal engineering

mob [Removed]

Hello, YOGESH 1.

I appreciate the time for letting us know the results of the steps you've done.

I understand that you wanted to reactivate your account but still not working. I recommend you contacting our support so that they can assist you.

Before that, let me share some insight if what are the reasons why you cannot reconnect your account.
 

• The billing address in the system includes special characters and doesn't match with the one shown on your credit card statement.
• The card is over the limit or expired.
• You have no user access rights.
• The browser’s cache is full.
• The account number is invalid.

Here's how to contact our Support team:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select either tab to get started:
   • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still talk to a human.
   • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
     • Start a chat with a support expert.
     • Get a callback from the next available expert.

​​​​​​​Getting you updated with the latest news and update is also our goal, so feel free to visit our Intuit blog from time to time.

Feel free to reply to this post if you have additional questions in managing your account. I'm always here to help.