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mukeshsingh0594-
Level 1

How can renew my account

I can't get my subscription options
3 Comments 3
MaryLandT
Moderator

How can renew my account

I'm glad to walk you through the steps on how to re-activate your QuickBooks account, mukeshsingh0594.

 

You get the option to renew your QuickBooks subscription within your account. Please follow the steps I've outlined below.

 

  1. Go to the Gear icon at the top-right of your screen, then select Your Account under Your Company. 
  2. Click Subscribe or Renew to the right of Subscription Status.
  3. The subscription renewal page will open in a pop-up window. 
  4. If you already have an activation code click on the "Already have an activation code?" button (1) and follow the screen instructions.
  5. If you have a "Promotion Code" enter the promotion code in the text box and click Apply button (2).
  6. Enter the Billing Address details and check the Terms, Conditions checkbox and click Continue/Make Payment. Please note if you are purchasing multiple companies, the activation codes will be sent to the email ID that you enter here. Make sure that you enter the correct email ID here.
  7. Select the payment option from Credit Card, Debit Card, Net Banking, and Cash Card and follow the screen instructions to make the payment.
  8. Once payment is made, your company account will get renewed. 

 

If you're unable to make online payment or run into issues with the activation code, please contact our Live Support Team. They can check your account and verify the activation code.

 

I'm also adding this article: Update billing, payment, and subscription info in QuickBooks Online. It includes billing questions and other important details about your subscription.

 

Let me know if there are other things you need by commenting below. I'm always right here to help renew your account.

1382368690
Level 1

How can renew my account

Hello , I have 4 companies in my account . I want to renew all the company. Every year i paid INR 3499 as annual renewal charges.  I want  to renew this time also but cant proceed for 4 companies. Please help to proceed .

 

Thanks 

 

Nitin Khandelwal 

[phone number and email address removed]

DivinaMercy_N
Moderator

How can renew my account

I'll lend a hand to ensure you'll be able to renew your account, @1382368690.

 

This might be a browser-related issue. 

 

To fix this, you can perform some basic browser troubleshooting steps. Let's start with accessing your QuickBooks Online (QBO) account in an incognito browser. A private mode will give you a clean slate and prevents issues when running websites. Below are the keyboard shortcuts that you can use:

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

 

Once signed in, renew your account again. Also, make sure that you log in as the master administrator of the account. If this works, I'd recommend clearing the cache of your regular browser. This is to eliminate the old files that might have been damaged which cause problems accessing your QBO. If the same thing happens, you can use another supported browser to run the program. 

 

You may also want to browse our QuickBooks Help page in case you need helpful links and articles to guide you in performing your tasks. 

 

I'm just a few clicks away if you have any other questions about renewing your account. Please leave a comment below. Have a good one.