It's great having you join us here in the Community, vive-eliteproper.
I'll provide information on how canceling an account works in QuickBooks Online.
We can only purge companies from QBO. Once you cancel your account, we will delete your data after a year. This gives you time to decide if you want to come back to your account. That said, a canceled company will be visible when logging in to QuickBooks until the scheduled deletion.
Otherwise, I would suggest contacting our Customer Support Team for further help if you want to immediately delete the company from your record. A live agent is equipped with tools to complete the task and access your account in a secure environment.
Here's how:
- From your QuickBooks Online company, select (?) Help.
- Click Contact Us and enter your question.
- Choose a way to connect with us.
Please take note of their available hours so your queries will be addressed promptly.
If you want to resubscribe in the future, here's an article you can refer to for more information: How to resubscribe to or reactivate QuickBooks Online.
Let me know how else I can help you with managing your accounts in QBO by adding a comment below. I'm more than happy to lend a helping hand. Keep safe.
