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sameermot80
Level 1
posted
‎September 06, 2020 11:58 AM
last updated ‎October 05, 2020 7:30 PM

DEAR, The amount of the subscription is $ 31.1, while the amount to be paid for the subscription is $ 3.1.

 
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2 Comments 2
IamjuViel
QuickBooks Team
QuickBooks Team
‎September 06, 2020 01:31 PM

DEAR, The amount of the subscription is $ 31.1, while the amount to be paid for the subscription is $ 3.1.

I can guide you in verifying your subscription charges, @sameermot80.

 

You can view your payment history through your QuickBooks Online account to verify the charges you've received. Here's how:

  1. Go to the Gear icon.
  2. Select Accounts and Settings.
  3. On the left panel, click the Billing & Subscription tab.
  4. Look for the View Payment History link and click it.

Just a heads-up, it will display for the last six months of your billing. Also, you can view your statement the day after the billing date to verify the charge.


On the other hand, if you have any other questions about your account's billing history, I recommend you contact our Customer Service Support. They have a specific tool to review your billing information and can provide more details about them. Here's how to contact us:

  1. Go to the Help icon.
  2. From the Help window, click the Contact Us button located at the bottom.
  3. Enter your question.
  4. Click Let's talk.
  5. Choose either Start a chat.

Also, you can visit our website to be updated on the most latest monthly subscription fee and discounts: Plans & Pricing.

 

Lastly, I have articles here which provide insights into understanding subscription charges:

Keep me posted if you have other questions about managing your account. I'm always here to help.

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Fiat Lux - ASIA
Level 15
‎September 06, 2020 08:24 PM

DEAR, The amount of the subscription is $ 31.1, while the amount to be paid for the subscription is $ 3.1.

@sameermot80 

If you have to open a new QBO account, make sure to click the Buy button to get the discounted price for up to 3 or 6 months. If you purchase from the trial account, you have to pay the regular rate.

https://quickbooks.grsm.io/EU

https://quickbooks.grsm.io/Asia-Pacific

 

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