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I'll make sure you're able to reactivate your account, @malmasri.
Since you've already paid for your QuickBooks Online (QBO) subscription, I suggest contacting our support team. This way, you can prevent double charges from happening. One of them can help check and reactivate your account.
For the new Help menu interface:
For the old Help menu, please refer to this article as your guide: Contact QuickBooks Online Support.
Another way to connect with our live support is through the web. Let me guide you how:
Also, you can personalize QBO to work the way you want it to. You'll just have to perform a few tweaks on the settings. For more insights, please check out this article: Edit company settings in QuickBooks Online.
If you have multiple companies, you can use the same sign-in credentials. This way, you can switch between companies easily.
I'm still around to give more account management tips. Just drop a comment below so I can assist you right away. Have a great day!
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