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I've followed several posts on this and I can't get it to change. In the chart of accounts, one of my income account types I'm trying to change the "Detail Type" from "Discounts/Refunds" to "Sales of Product Income". I drop the box down and select "Sales of Product Income" click Save and Close and nothing happens. I click the X to close that screen and behind the box is another box is "are you sure you want to do this" and I click Yes. I refresh my screen and it's still "Discounts/Refunds Given". What am I missing or doing wrong? Thank you.
Solved! Go to Solution.
Thanks for visiting us here today, @corbins1.
I have some information about changing the account's detail type. When you edit the detail type, you'll get a prompt that says "Changing the type or detail type of an account may affect your accounting and reporting. Are you sure you want to do this?". All you have to do is click on the Yes button to change it.
Here's how it looks like:
For more information about the chart of accounts, check out this guide: Learn about account detail types on the chart of accounts.
I'm also adding this link to help you manage bank-related tasks. Feel free to browse: Banking.
If you have follow-up questions or concerns with the chart of accounts, please let me know. I'll be happy to answer them for you. Take care and stay safe.
Thanks for visiting us here today, @corbins1.
I have some information about changing the account's detail type. When you edit the detail type, you'll get a prompt that says "Changing the type or detail type of an account may affect your accounting and reporting. Are you sure you want to do this?". All you have to do is click on the Yes button to change it.
Here's how it looks like:
For more information about the chart of accounts, check out this guide: Learn about account detail types on the chart of accounts.
I'm also adding this link to help you manage bank-related tasks. Feel free to browse: Banking.
If you have follow-up questions or concerns with the chart of accounts, please let me know. I'll be happy to answer them for you. Take care and stay safe.
I did that several times and it would not give me the option to hit yes. Well, guess what, now that box is showing up. Thank you for your reply and help.
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