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userinfo76
Level 1
posted
‎February 15, 2021 08:56 AM
last updated ‎February 15, 2021 8:56 AM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

 
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6 Comments 6
SarahannC
Moderator
Moderator
‎February 15, 2021 01:29 PM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

Hello there, userinfo76.

 

I appreciate you for letting me know that already tried some solution to get the issue resolved. 

 

Can you tell me more about the error you're getting? It would be best to provide the exact message here. This way, we can easily figure out and share with you the best resolution for that kind of issue. 

 

If you haven't tried following the articles below, I'd suggest giving it a try. Make sure to follow the one that has a similar error message you received:

 

 

If you've already tried all the solutions in the articles I've shared, I recommend contacting our QuickBooks Support this time. One of them will need to take over and make escalations whenever necessary to successfully add your bank data. Here's how:

 

  1. Go to Help at the upper-right corner.
  2. Enter a short description of your concern. 
  3. Follow the instruction to complete the process. Then, get a callback or send a message to start a conversation with our specialist.

 

Also, you can check these articles for more details about categorising transactions:

 

 

I'd like to assist you more. Just let me know if you need more help. Take care always!

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Fiat Lux - ASIA
Level 15
‎February 15, 2021 09:55 PM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

@userinfo76 

Explore the trial version of this app. Did you encounter the same issue?

https://www.moneythumb.com/?ref=110

 

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userinfo76
Level 1
‎February 16, 2021 12:09 AM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

Hi,

I don't want to pay for your programme outside Quickbooks ....

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userinfo76
Level 1
‎February 16, 2021 12:11 AM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

Dear 

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Fiat Lux - ASIA
Level 15
‎February 16, 2021 12:20 AM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

@userinfo76 

You purchased it or not, it is all up to you. Just offering other option to troubleshoot your issue. If you are not able to import your CSV file with the app, you should contact your bank.

 

Good luck!

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StephLux
Level 2
‎February 16, 2021 12:22 AM

Error Message when uploading the CSV file from my bank. I have tested all the solutions given in the forums but it did not solve my problem

Thanks, unfortunately the problem does not come from the csv file

Have a nice day

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