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sandrac-sierrau-
Level 1
posted
‎December 30, 2021 10:23 AM
last updated ‎December 30, 2021 10:23 AM

Hi! How can I pay my subscription bill?

I need to pay our subscription renewal manually, because it couldn’t be processed when the system did it, as we had an inconvenience with our credit card.
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2 Comments 2
Fiat Lux - ASIA
Level 15
‎December 30, 2021 07:58 PM

Hi! How can I pay my subscription bill?

Where is your company located?

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ReymondO
Moderator
Moderator
‎December 31, 2021 12:56 AM

Hi! How can I pay my subscription bill?

Hi there, @34043178.

 

You need a credit or debit card to pay for your QuickBooks Online subscriptions. Accepted cards include Visa, MasterCard, American Express, and Discover.

 

The option to pay it manually is unavailable. Therefore, you'll need to use another credit or debit card to settle your bill. 

 

If you need to change your payment info, simply follow these steps:

 

  1. Sign in as a primary or company admin.
  2. Go to Settings and select Account and settings.
  3. Click the Billing & Subscription tab.
  4. Select Edit ✏️ next to your payment method.
  5. Update your NetBanking info.
  6. Review your address. It must match your NetBanking details.
  7. When you're done, click Confirm card or Save.

 

In case you need to review your payment history, check out the steps in this article: How to View your Payment History in QuickBooks. 

 

Reach out to me in the comment section below if you have any additional questions. I'll be here to help. Have a good one!

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