Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Login to your account as Primary Admin and navigate to the Billing and Subscription menu.
Being able to update the billing information for your subscription is my top priority, sianebarnes-gmai.
To ensure you'll have access to change your billing information, you'll need to sign in as the primary admin. Otherwise, you don't have the option to perform the task.
To verify your access role, here's how:
From there, locate your name and look in the user type tab. You'll see what type of user you are. If you're not the primary admin, I suggest having them log in to update billing information and follow the below steps:
However, if you subscribed to QuickBooks Online through an app store, you can update it through the app store directly.
Tearn more about changing your billing info, payment method, and other details, adding you this article for more information: Update billing, payment, and subscription info in QuickBooks Online.
Once everything is good, you can always visit our Community help website for tips and related articles in managing your QBO account.
Please keep me posted if you have any other follow-up questions. I'm always here to answer it for you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
