cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
skeilthy
Level 1
posted
‎June 22, 2024 07:46 AM
last updated ‎June 22, 2024 7:46 AM

PayPal won't reconnect - it says not available - has been like this for a few weeks now - big problem for me, help thanks!

 
Reply
1 Comment 1
Sherrie_F
QuickBooks Team
QuickBooks Team
‎June 22, 2024 11:10 AM

PayPal won't reconnect - it says not available - has been like this for a few weeks now - big problem for me, help thanks!

I can imagine how challenging that must have been for you, Skeilthy.

 

Let's work on this together for you to be able to connect your account accurately from PayPal into QuickBooks Online (QBO).

 

First, let's ensure logging in to your PayPal website to see if everything is working. Moreover, you can also reach out to PayPal support to confirm if there are known issues on their end.

 

However, if there are no issues, I'd suggest contacting our QuickBooks support team to investigate further.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue.
  5. You can either choose Chat with us or Have us call you.

 

Additionally, I'm adding these helpful resources that you can browse just in case you need them:

 

 

I'll be here, willing to provide further assistance for any additional queries you may have when connecting your PayPal account. Feel free to let me know in the comments below. Assistance is just a few posts away.

Reply