Problem after creating a new account on quickbooks

Did you signup for QBO US version or else? How did you pay it?

Hi @mohamed9,

Yes, @Fiat Lux - ASIA, is correct. Before we can accomplish your goal for today, I also would like to ask for a few verifications about your screenshot. Saying you recently created a new account, may I know the region, the plan, and how did you sign up in QuickBooks?

Keep me updated in the comments below. Hope to hear from you as soon as possible. Take care always and stay safe!

How much did you pay? Make sure you have paid $18 as the discounted rate for QBO Global Plus version for Middle East. Your post appeared in US Community not Global Community.

https:// quickbooks.grsm.io/Middle-East

Appreciate the timely updates, @mohamed9.

I'll make sure you're able to log in and seamlessly access your data in QuickBooks Online (QBO).

Let's perform a few browser troubleshooting steps to determine why such a message saying "We have received your request and will process your sign-up shortly. Thank you for your patience." is showing and get rid of it accordingly. 

To do so, let's log in to your QBO account using a private or incognito browser. To use such browsers, follow the listed key shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P
• Edge: Ctrl + Shift + N

If this works, it means you need to clear your browser's cache so QuickBooks can start fresh and you're now able to log in and access your company data in QuickBooks. But if you get the same result while using a private browser, let's switch to different supported browsers instead.

For all the features and functions of QuickBooks Online, you can log in to any of our supported browser versions and use this reference for guidance: Help Articles in QuickBooks Online. Also, you're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.

I've got you covered if you have other questions aside from accessing your account in QuickBooks. Use the Reply option below to leave a comment and don't forget to include my name, @JonpriL. Take care always and stay safe!

Thank you for coming back to the thread and for performing some steps to fix the issue about creating a new account in QuickBooks Online. I'll ensure you'll be routed to the right person so you can open a new account smoothly.

Since different browsers with private tabs aren't working, I recommend contacting our QuickBooks Support Team. They have the tools to access your account in a secure environment and investigate why you are unable to complete the process of creating a new account.

Here's to reaching them:

1. In your QuickBooks Online company, click the (?) Help icon.
2. Select the Assistant tab to get started.
3. Choose a suggested option, or type a question or topic you need help with. 

To see further details, you can open this article: How and when can I contact Support?. This contains the different types of support we offer at Intuit and their availability.

Lastly, you may refer to this article to see details on how you can change your billing info, payment method, upgrade and downgrade your subscription: Update billing, payment, and subscription info in QuickBooks Online.

Please let me know if there's anything else you need help with creating and managing QBO. I'm always here to help you anytime, mohamed9. Take care and keep safe!