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I want you to be able to switch to the annual subscription model as soon as possible, @Sundar Singh.
I'll share some details about why your QuickBooks Online annual subscription changed to monthly automatically. This way, I can guide you on what steps you need to take.
Your subscription may be beyond the timeline, so it automatically changes your billing cycle. Please note that the customer in Annual billing will be billed monthly after a year. No worries, you still have the option to go back to annual. If you subscribe directly to QuickBooks, follow the steps below:
- Go to the Gear icon, then Account and Settings.
- Select Billing & Subscription.
- Click Switch to annual billing.
- Hit Switch, then Done.
For more details, see this link: Switch to annual or monthly billing for QuickBooks Online.
However, if you subscribed through Google Play (Android) or the Apple App Store (iPhone or iPad), visit these links for complete steps:
In case you don't have the option to switch your subscription model, I'd advise communicating with our Customer Care Team. They can modify your subscription in a safe place.
Here's how:
- Go to the Help menu on the upper right head.
- Click Search to see the Contact Us button.
- Type your concern in the box and hit Let's talk.
- Select Chat and complete the necessary information.
Make sure to contact them within business hours to ensure a swift response.
Additionally, visit these articles below on how to fix subscription issues and other related topics:
- Fix “my subscription payment failed” issues
- Update billing, payment, and subscription info in QuickBooks Online
Should you need more assistance with the subscription, feel free to comment below. I'm always around to take care of all your need. Keep safe, Sundar Singh.
