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Sundar Singh
Level 1

Yearly subscription

Hi Team,

I have been using Quickbooks since 2017. I had no issues whatsoever.
But now the subscription model is changed (from yearly to monthly). I do not understand the reason. But it would really help if there is an option to opt for yearly subscription too.
OR if there is already an option please let me know. Thank you

3 Comments 3
MichelleBh
Moderator

Yearly subscription

I want you to be able to switch to the annual subscription model as soon as possible, @Sundar Singh

 

I'll share some details about why your QuickBooks Online annual subscription changed to monthly automatically. This way, I can guide you on what steps you need to take. 

 

Your subscription may be beyond the timeline, so it automatically changes your billing cycle. Please note that the customer in Annual billing will be billed monthly after a year. No worries, you still have the option to go back to annual. If you subscribe directly to QuickBooks, follow the steps below: 

 

  1. Go to the Gear icon, then Account and Settings.
  2. Select Billing & Subscription.
  3. Click Switch to annual billing.
  4. Hit Switch, then Done.

 

For more details, see this link: Switch to annual or monthly billing for QuickBooks Online.

 

However, if you subscribed through Google Play (Android) or the Apple App Store (iPhone or iPad), visit these links for complete steps: 
 

 

In case you don't have the option to switch your subscription model, I'd advise communicating with our Customer Care Team. They can modify your subscription in a safe place. 

 

Here's how: 

 

  1. Go to the Help menu on the upper right head. 
  2. Click Search to see the Contact Us button. 
  3. Type your concern in the box and hit Let's talk
  4. Select Chat and complete the necessary information. 

 

Make sure to contact them within business hours to ensure a swift response.

 

Additionally, visit these articles below on how to fix subscription issues and other related topics:

 

Should you need more assistance with the subscription, feel free to comment below. I'm always around to take care of all your need. Keep safe, Sundar Singh.

ramdevbabaonline
Level 2

Yearly subscription

Subscribe for 1 year 

Adrian_A
Moderator

Yearly subscription

Hi there, ramdevbabaonline.

 

It seems like you've posted the same concern. My colleague already shared information about the yearly subscription.

 

You can review their response through this link: ramdevbabaonline's duplicate post.

 

You can always visit our Help Articles page for some How do I concerns with QuickBooks.

 

I'll be around to help you out!