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You asked Why, I am trying to log in with my laptop. After I sign in I am just getting a blank page. This has happened on 2 different computers?

 
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You asked Why, I am trying to log in with my laptop. After I sign in I am just getting a blank page. This has happened on 2 different computers?

You may be experiencing some browser-related issues, carlos-steenland.

 

Let's isolate what's causing this issue by running some troubleshooting steps. 

 

We can start by opening your QuickBooks account in a private window. It is the best place to identify any browser-related concerns.

 

I've added these lists of keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, you can switch back to a regular browser and clear the cache. A piled cache can also be the reason for some unexpected issues on the opened pages like QuickBooks.

 

You also have the option to use a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

If you have concerns with managing your accounts, you can go to this page: Manage Your Account. We have laid articles there that have detailed information to resolve your queries.

 

I'll be around if you need help. Take care!