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deepak6
Level 1

Error - Advance payment is available only for TDS-enabled suppliers.

 
7 Comments 7
BettyJaneB
QuickBooks Team

Error - Advance payment is available only for TDS-enabled suppliers.

Hi there, @deepak6.

 

I've got some insights to share regarding how to get rid with the error that you received when creating advance payment for suppliers in QuickBooks Online.

 

At this time, you can only create an advance payment in QuickBooks Online for TDS suppliers. To get this issue sorted out, I recommend enabling TDS for your supplier so you can add the advance payment. Once the bill is fully paid, you may disable the said option. 

 

To enable TDS for suppliers, while creating a new supplier, enter the PAN number of the supplier and check the box TDS Applicable. 

 

When enabling TDS for already existing supplier, follow the steps below:

  1. Select on Expenses from the left menu.
  2. Press on Suppliers at the top.
  3. ​Click on the supplier name for whom you want to enable TDS and click Edit.
  4. In the supplier information pop up, enter the PAN number and check the TDS Applicable checkbox.
  5. Once TDS Applicable checkbox is checked you will have option to select Entity Type and default TDS section applicable for the supplier. Please select relevant options. TDS will be calculated for the supplier according to the threshold prescribed under the selected section during entry of a Bill or Expense. However, if you want to override threshold and enter the TDS amount manually, please tick the checkbox, which reads Override Calculation Threshold.
  6. Hit on Save.

Here's a link that will give you complete details on how to set up the TDS in the system: TDS (Tax Deducted at Source).

 

I'd also like to add these references below that tackles about the different ways of recording an advance payment for TDS suppliers in QBO, depending on the situation that you're in:

You can always get back to me here if you have any other questions. I'll be around to help you out. Take care!

bharathi-ramaswa
Level 1

Error - Advance payment is available only for TDS-enabled suppliers.

For TDS enable supplier recently getting a error message and not able to save the advance entry. 

 

Refer attached

BettyJaneB
QuickBooks Team

Error - Advance payment is available only for TDS-enabled suppliers.

Hello there, @bharathi-ramaswa.

 

I'd like to inform you that we currently have an ongoing issue wherein users received an error when recording an advance payment on TDS enabled supplier. Our engineers are now evaluating the root cause of this hurdle so they can come up with a fix.

 

To stay in the loop with the current status of this problem, I suggest contacting our Customer Care Team. This way, you'll be able to receive notifications once any updates on this matter are made available.

 

For your reference about tracking advance payment for your TDS enabled supplier, you can always scan through the links I've attached above.

 

I got your back if there's anything else that you need concerning QuickBooks. Just leave a reply below. Have a  good one!

bharathi-ramaswa
Level 1

Error - Advance payment is available only for TDS-enabled suppliers.

Hi All,

 

Anyone has any update to resolve this error in QB. Please advice if any. 

Thanks!

Charies_M
Moderator

Error - Advance payment is available only for TDS-enabled suppliers.

Thanks for checking this with us, bharathi-ramaswa.

 

The current investigation about the error saying Advance payment is available only for TDS enabled suppliers is still in progress. 

 

If you haven't contacted our QuickBooks Care Team yet, I bet doing so. This way, your company details will be added to the list of affected users.Also, It'll be easier for you to receive updates about the progress of the investigation. You can have the representative add you under this investigation number INV-49784.

 

Here's how:

 

  1. Go to Help.
  2. Click Contact Us.
  3. Enter your question and click Let's talk.
  4. Click Start a chat.
    PHONE INDIA.PNG

I'll be sure to keep you posted once there is an update. If you have other questions, just leave a reply below and I'd be glad to help.

bharathi-ramaswa
Level 1

Error - Advance payment is available only for TDS-enabled suppliers.

Any progress in this Team.??

BettyJaneB
QuickBooks Team

Error - Advance payment is available only for TDS-enabled suppliers.

Glad to have you back here in the Community, @bharathi-ramaswa.

 

Our engineers are still working to identify the reason behind this error to get this resolved. At this time, we don't have a specific time frame as to when this will be mediated upon. 

 

However, if you've contacted our Customer Care Team already, rest assured, you'll be able to receive update to the latest status of this issue.

 

Your patience and understanding in this situation are much appreciated. I'll also update this thread to let you and other users know whenever this matter gets resolved.

 

Know that you can always get back to me here if you have any other questions. I'd be happy to assist you. Take care!