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Hi there, @deepak6.
I've got some insights to share regarding how to get rid with the error that you received when creating advance payment for suppliers in QuickBooks Online.
At this time, you can only create an advance payment in QuickBooks Online for TDS suppliers. To get this issue sorted out, I recommend enabling TDS for your supplier so you can add the advance payment. Once the bill is fully paid, you may disable the said option.
To enable TDS for suppliers, while creating a new supplier, enter the PAN number of the supplier and check the box TDS Applicable.
When enabling TDS for already existing supplier, follow the steps below:
Here's a link that will give you complete details on how to set up the TDS in the system: TDS (Tax Deducted at Source).
I'd also like to add these references below that tackles about the different ways of recording an advance payment for TDS suppliers in QBO, depending on the situation that you're in:
You can always get back to me here if you have any other questions. I'll be around to help you out. Take care!
Hello there, @bharathi-ramaswa.
I'd like to inform you that we currently have an ongoing issue wherein users received an error when recording an advance payment on TDS enabled supplier. Our engineers are now evaluating the root cause of this hurdle so they can come up with a fix.
To stay in the loop with the current status of this problem, I suggest contacting our Customer Care Team. This way, you'll be able to receive notifications once any updates on this matter are made available.
For your reference about tracking advance payment for your TDS enabled supplier, you can always scan through the links I've attached above.
I got your back if there's anything else that you need concerning QuickBooks. Just leave a reply below. Have a good one!
Hi All,
Anyone has any update to resolve this error in QB. Please advice if any.
Thanks!
Thanks for checking this with us, bharathi-ramaswa.
The current investigation about the error saying Advance payment is available only for TDS enabled suppliers is still in progress.
If you haven't contacted our QuickBooks Care Team yet, I bet doing so. This way, your company details will be added to the list of affected users.Also, It'll be easier for you to receive updates about the progress of the investigation. You can have the representative add you under this investigation number INV-49784.
Here's how:
I'll be sure to keep you posted once there is an update. If you have other questions, just leave a reply below and I'd be glad to help.
Any progress in this Team.??
Glad to have you back here in the Community, @bharathi-ramaswa.
Our engineers are still working to identify the reason behind this error to get this resolved. At this time, we don't have a specific time frame as to when this will be mediated upon.
However, if you've contacted our Customer Care Team already, rest assured, you'll be able to receive update to the latest status of this issue.
Your patience and understanding in this situation are much appreciated. I'll also update this thread to let you and other users know whenever this matter gets resolved.
Know that you can always get back to me here if you have any other questions. I'd be happy to assist you. Take care!
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