Well done performing all the recommended troubleshooting steps, and we appreciate your efforts to help resolve this transaction issue, MCooney. We want to ensure this is addressed promptly so you can manage and track your entries accordingly.
Before we begin, can you share the types of transactions the error message displays? If one of them is recurring, there's an ongoing investigation into this matter. Rest assured that this case is currently being worked on with utmost urgency. Meanwhile, as a workaround, you can click OK and select Edit to modify the transaction.
In keeping with this, I'd recommend contacting our Customer Care team to report this issue. By doing so, you will be included in the list of affected users and receive regular updates on the progress. To do this, here's how:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? page.
- Choose Chat as the way to connect.
Moreover, you might want to generate reports to gain thorough insights into your business operations.
You can always let me know in the comments if you have any other concerns about managing transactions in QBO. We in the Community will get you covered.
