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james-ritson-hot
Level 1

Hello everyone, Ive just started my QBO account for my ( cafe), I connected my Revolut business bank to QBO, but none of my transactions or bank balance has downloaded?

I was wondering why none of my bank transactions and bank balances has downloaded and shown up on my QBO account yet? Does it usually take 24 hours for it to download? Also, I am trying to link my SQAURE account to my  QBO, as well, but it says:

"Your Square connection is coming soon. We can't connect you to Square just yet."

Would this be because it can only process, download and validate one bank connection/information at a time?

Thank you so much for all your help!
1 Comment 1
Daniela_A
QuickBooks Team

Hello everyone, Ive just started my QBO account for my ( cafe), I connected my Revolut business bank to QBO, but none of my transactions or bank balance has downloaded?

I'm glad to see you hanging around here, @James.

 

Let me lay a couple of information about banking transactions as well as Square app integrations.

 

QuickBooks download transactions overnight depending on transfers of entries from your banking institution. If there's a need for you to have the latest transactions, follow the steps below to refresh your bank feed and receive bank updates:

 

  1. Go to Bookkeeping, select Transactions, then click Bank transactions.
  2. Select Update.

 

If you've encountered an error during the process, here's an article you can utilize to solve them: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Moving forward, the option to integrate Square to directly QBO is only available in the US versions of QuickBooks. That said, you'll want to look for third-party apps that can help you connect with Square. 

 

Please know we’re unable to suggest a specific one. However, you can compare their features, ratings and read other users' comments on this page: QuickBooks App Store.

 

You can also search for the app within your QuickBooks Online account. Just follow the steps below:

 

  1. On the left pane, select Apps.
  2. Go to the Find Apps tab.
  3. Use the search bar to look for an app.

 

Also, I recommend reading these guides to help manage your downloaded online banking transactions in the program:

 

 

You can always find me here if you have other concerns or queries about online banking. Stay safe and have a productive week ahead.