Hi there, @ptreddy11-gmail-.
I understand your urge to talk to someone for support. But before I hand you over, I'd be pleased to give help. You are always welcome to post your concern here on the Community page. Community agents and QuickBooks Online Allstars can provide an explanation and resolution to your concern.
Also, we have a new way on how to contact our support team. You can use our Chat feature and they'll help you from there.
Here's how:
Please feel free to check our support hours to ensure we can address your concern quickly.
Feel free to visit our QuickBooks India Community. This page contains a lot of questions about handling your business transactions, reports, and other topics.
Don't hesitate to click the Reply button to post a comment or to let me know how the chat goes. I'm always here, willing to assist you. Keep safe.
I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
I don't know how to do what you are saying. I need a PERSON. I need a phone number for a person.
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
@Graybill2 wrote:
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
I don't know how to do what you are saying. I need a PERSON. I need a phone number for a person.
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
@Graybill2 wrote:
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
I don't know how to do what you are saying. I need a PERSON. I need a phone number for a person.
@Graybill2 wrote:
@Graybill2 wrote:I need help with undoing a reconciliation. Jan - April fine. May was wierd and it is not correct.
I need my quickbooks reconciliation page to show being ready to reconcile May. April was fine. I reconciled May fine and got zeroes but the reports were weird and quickbooks wouldn't let me save the reports. I need to redo as my ending balance and beginning balance for June are all wrong now. Please help me.
I appreciate you for joining the thread, @Graybill2.
I'm here to help you with redoing your May reconciliation.
With QuickBooks Online Accountant (QBOA), you'll see an Undo option for your past reconciliations. Here's how:
If you don't have an accountant or a QBOA account, you can follow these steps on how to invite one:
Once the accountant accepts the invitation, he can start with reconciling your account again.
On the other hand, here's how you can connect with our Support Team or get a Proadvisor (with their contact information) to help you with the process:
Alternatively, you can undo the reconciled transactions one at a time using your regular account. You can open this article as your guide: Undo or remove transactions from reconciliations in QuickBooks Online.
If you need additional help with reconciling your account, let me know by adding a comment below. I'm always here to help. Have a good one!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here