Hello,
Our Company had been using QB 2013 Desktop for many years, we would like to upgrade this old version to QB Enterprise 24.0 Platinum.
The system was being installed in our France's office server and desktop since 2013 till now.
Kindly advise how can we go about it.
Thank you
Welcome to the Community, Sam.
Before we proceed, could you please tell me which version of QuickBooks Desktop (QBDT) you are using?
To upgrade your QBDT to the newest version, the steps are outlined below. Please know that when a new version of QuickBooks is released, you'll receive a notification when you open the software.
However, if you are using QBDT France region, you'll want to consider looking for a third-party app to make it compatible with the US region
If you have further concerns about QBDT, please do not hesitate to revisit this forum. We are always ready to assist you.
Hello Louise,
I believe the one I am using is for US region, just that it had been installed in our France's office. ( I hope I am right about it)
Can you enlighten me on how to go about it for the upgrade.
Thank you
You are using US version. Open your company file and secure a backup file (*.qbb). Install the trial version of QB Desktop 2024 Enterprise and try to restore it to make sure.
Hello Chrea,
I have backup my Company file, but when I click on the link it doesn't provide me with a download link for the trial version. Can you please help further?
Thank you
I can help you upgrade your QuickBooks Desktop (QBDT), @Sam 1274. Let me guide you through the process.
When a new version of QuickBooks is available, you'll get a message when you open QuickBooks. We make it simple for you to upgrade. Here's how:
If you don’t see a prompt to upgrade, you can upgrade with the easy upgrade tool. Feel free to read this article for the detailed steps: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.
In case you encounter update errors along the way, I'll provide this handy resource to help you: Fix QuickBooks Desktop Update Errors.
I'm always available at all times if you still need any help while upgrading your QBDT. Keep safe always.
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