cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
RGT2000
Level 1

Get a Call back

 
4 Comments 4
ChristieAnn
QuickBooks Team

Get a Call back

Hi there, RGT2000.

 

I'll assure to share details about the available support team for the QuickBooks International version. Before I route you to them, may I ask what's happening as I may be able to assist you? Please know I'm always around to help with any QuickBooks issues you may be having.

 

At this time, getting a callback from our support is unavailable. This is because we have other ways for you to get in touch with our representatives to ensure you are routed to the right support team. To start with, I suggest going to the Help icon. From there, you can contact us through messaging and they're open 24/7 (M-F).

 

Here's how:

 

  1. Go to the Help icon.
  2. From the QB Assistant enter the topic you need help with. You can also enter questions.
  3. Choose Contact Us to connect with a live support agent.
  4. Choose chat to connect with our support team.

 

I'm also adding this link to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. Take care always.

pleber1
Level 1

Get a Call back

Hello-

 

I am neeeding a call back for an issue that has been going on for months.  Please call me at [removed],

 

My name is Paula Leber and I am using Quickbooks Online.

 

Thank you!

MadelynC
Moderator

Get a Call back

I’m here to provide information and ensure your issue will be discussed with our support, @pleber1.


Before anything else, can you tell me more about the issue that has been going on for months?


At this moment, getting a callback from our support team is unavailable for QuickBooks Online international users. You may consider contacting them by starting a message. Our live chat is accessible all day from Monday until Friday.


Here’s how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. In QB Assistant, enter your concern.
  4. Press Contact Support team to connect with a live support agent.
  5. Select Start a chat.


If you need more tips and information on how to manage your account and business finances. We have available resources found on this Help Article page. This helps you understand our product features, functions, and benefits of QuickBooks.


Please don’t hesitate to leave a message if you have additional QuickBooks concerns. We’ll be here. Always take care!

Tiff10
Level 1

Get a Call back

My credit card won't connect.