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Thanks for dropping by here in the Community, @NhanNg.
I can share some clarifications about the reconciliation feature in QuickBooks Online.
The ability to undo several or entire reconciliation is only possible if you're using QuickBooks Online Accountant. Since you're using the Essentials version, you can only unreconcile one transaction at a time.
Here's how:
I've also included some articles in case you need more ideas about how to undo reconciled transactions as a user, as well as granting access to your accountant:
Feel free to hit that Reply button if you have any other questions. Have a great day ahead.
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