subscription activation

Hello there, Rahul Kumar. I'll help you with downloading your QuickBooks Online (QBO) data so you can migrate it to your third-party software successfully.

Once your subscription is expired, you have read-only access to your data for a year after the cancellation date. If the year is not yet over, you can export your data to Excel.

Here's how:

1. Sign in to QuickBooks.
2. Go to the Gear icon, then select Export Data under Tools.
3. Set the date range on the Reports tab.
4. Add or remove items from the Reports and Lists tabs by toggling the slider.
5. Tap on Export to Excel.

You'll be prompted with confirmation that the data has been exported. Your reports will include the data from posting transactions such as invoices, receipts, bills, balances, and others. To export non-posting information that's not included in your reports and lists, you can follow the instructions provided in this article: Export data, reports, lists, and more from QuickBooks Online.

After that, migrate them to Tallyprime manually.

However, if you no longer have access to your account, you may contact QBO Support to recover your data.

1. Open this link: https://quickbooks.intuit.com/learn-support/en-global/contact.
2. Type in your concern, then Continue.
3. Choose a way to connect with a live agent.

Leave a comment below if you have follow-up questions while migrating your QBO data. I'm always here to help. Keep safe!

Hi Angelyn_T,

Migrating of QB data from excel to Tallyprime is not possible/ or it may require us to assign the task to any third party software engineer.

The Utility developed by Tallyprime to migrate the data from QB ( active company) to Tallyprime took only few minutes to migrate each basic details of accounting transactions. 

We are looking for, if QB customer can help us to active the company only for few hours / day, it will save our lot of efforts and time.

Thanks 

Thank you for getting back, Rahul Kumar. Let me share additional options on how to migrate your data from our system.

Yes, you can temporarily reactivate your account to achieve your goal.

1.  Sign in to your QuickBooks Online company.
2. Go to the Gear icon, then Account and settings.
3. Go to Billing & subscription, then select Resubscribe.
4. Enter the updated payment account and company billing information.
5. Follow the onscreen pop-ups.

I'm also adding this article for the detailed instruction: How to resubscribe to or reactivate QuickBooks Online.

Then, cancel it automatically after you transfer your data. If you receive charges, you may contact Support. This way, they'll be able to review your account securely and process the possible refund.

If you have other questions, let me know by adding a comment below. I'm just a few clicks away to help. Have a good one!

Hi Angelyn_T,

That option is not available to us as the QuickBooks will no longer be in India with effect from 30th April 2023, that requires us to download the data to migrate it to other accounting software.

We are QB online India and the option for resubscribe or renew is not available. 

Our company ID [removed by moderator] for your further action, would request to enable the account activation for a temporary basis for a few hours or day so that we can migrate the data efficiently.

Best,

Rahul Kumar 

Please help us 

Thanks for clarifying, @Rahul Kumar. At this point, I'd recommend contacting our Customer Care team to provide you with the best option for migrating your data. 

Here's how:

1. Click the Help icon on the top right. 
2. Tap the Contact Us button at the bottom. 
3. Enter a short description of your concern. 
4. Tick Continue. 
5. Choose Message an agent to connect with our support.

Feel free to message me again if you have follow-up questions. Take care!

Hi Katherine,

Whenever we go to Chat support it takes us to the chat support that is no longer available for QBO Indian Customer and we are getting helpless at this juncture .

We request backend team to activate subscription temporary to enable us to complete the migration.

Best

Rahul Kumar

Dear QB team,

Awaiting for the response ! 

Joining this thread to share additional information about reaching out to our support team, @Rahul Kumar.

To get the necessary assistance of live chat support, I suggest reaching out to them during their business hours which are 9:30 AM - 6 PM IST, from Monday to Friday. Then, follow the steps provided by my peer above to contact them.

For more details and steps to reach out to them, please refer to this article: How and when can I contact QuickBooks Online India Support?

I’m also adding this resource that contains topics that will guide you on how to efficiently handle your taxes, payroll, account information, banking tasks, sales or expenses-related activities, and so on: Help Articles for QuickBooks Online.

If you have follow-up questions about this or any other QuickBooks-related concerns, please don't hesitate to click the REPLY button below. I'm willing to help and assist you anytime.