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R
Rahul Kumar
February 7, 2023
Question

subscription activation

  • February 7, 2023
  • 2 replies
  • 0 views

We need to download QB data to migrate it to Tallyprime but our subscription is expired and we are not able to migrate it through the utility developed by Tallyprime

2 replies

Angelyn_T
Angelyn_TModerator
Moderator
February 7, 2023

Hello there, Rahul Kumar. I'll help you with downloading your QuickBooks Online (QBO) data so you can migrate it to your third-party software successfully.

 

Once your subscription is expired, you have read-only access to your data for a year after the cancellation date. If the year is not yet over, you can export your data to Excel.

 

Here's how:

 

  1. Sign in to QuickBooks.
  2. Go to the Gear icon, then select Export Data under Tools.
  3. Set the date range on the Reports tab.
  4. Add or remove items from the Reports and Lists tabs by toggling the slider.
  5. Tap on Export to Excel.

 

You'll be prompted with confirmation that the data has been exported. Your reports will include the data from posting transactions such as invoices, receipts, bills, balances, and others. To export non-posting information that's not included in your reports and lists, you can follow the instructions provided in this article: Export data, reports, lists, and more from QuickBooks Online.

 

After that, migrate them to Tallyprime manually.

 

However, if you no longer have access to your account, you may contact QBO Support to recover your data.

 

  1. Open this link: https://quickbooks.intuit.com/learn-support/en-global/contact.
  2. Type in your concern, then Continue.
  3. Choose a way to connect with a live agent.

 

Leave a comment below if you have follow-up questions while migrating your QBO data. I'm always here to help. Keep safe!

R
Rahul KumarAuthor
February 7, 2023

Hi Angelyn_T,

 

Migrating of QB data from excel to Tallyprime is not possible/ or it may require us to assign the task to any third party software engineer.

 

The Utility developed by Tallyprime to migrate the data from QB ( active company) to Tallyprime took only few minutes to migrate each basic details of accounting transactions. 

 

We are looking for, if QB customer can help us to active the company only for few hours / day, it will save our lot of efforts and time.

 

Thanks 

R
Rahul KumarAuthor
February 10, 2023

Hi Katherine,

 

Whenever we go to Chat support it takes us to the chat support that is no longer available for QBO Indian Customer and we are getting helpless at this juncture .

 

We request backend team to activate subscription temporary to enable us to complete the migration.

 

Best

Rahul Kumar

 


Dear QB team,

 

Awaiting for the response ! 

K
Kevin_CModerator
Moderator
February 10, 2023

Joining this thread to share additional information about reaching out to our support team, @Rahul Kumar.

 

To get the necessary assistance of live chat support, I suggest reaching out to them during their business hours which are 9:30 AM - 6 PM IST, from Monday to Friday. Then, follow the steps provided by my peer above to contact them.

 

For more details and steps to reach out to them, please refer to this article: How and when can I contact QuickBooks Online India Support?

 

I’m also adding this resource that contains topics that will guide you on how to efficiently handle your taxes, payroll, account information, banking tasks, sales or expenses-related activities, and so on: Help Articles for QuickBooks Online.

 

If you have follow-up questions about this or any other QuickBooks-related concerns, please don't hesitate to click the REPLY button below. I'm willing to help and assist you anytime.

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