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nat-japow-my
Level 1

We can't connect to MayBank-Business right now.

Hi - getting bank error 105
"We can't connect to MayBank-Business right now."
We are new to quickbooks, and Its been like this for the past 2 weeks. Is this connection ever going to be resolved?
7 Comments 7
4Gal
Level 11

We can't connect to MayBank-Business right now.

Try opening your QBO account on any private/incognito browser.

LeizylM
QuickBooks Team

We can't connect to MayBank-Business right now.

It's my goal to assist you in getting past the error message and help reconnect your bank account successfully, nat.

 

Usually, bank error 105 indicates that your bank may be experiencing issues. Their website might be down for maintenance or encounter server problems. Normally, it resolves after 24 hours. However, you can manually update the online bank connection in the meantime. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to Banking.
  3. Click Update.

 

For more information, please visit this article: Fix bank errors 102 and 105 in QuickBooks Online and QuickBooks Self-Employed.

 

In the meantime, you may also consider getting transactions from your bank or credit cards and manually importing them into QuickBooks Online. For comprehensive details, please check out this link: Manually upload transactions into QBO.

 

Once your transactions have been added to QuickBooks, you can start matching and categorising them. This ensures that your books are accurate. 

 

If you need further assistance managing your bank transactions inside QuickBooks or have any additional queries related to the program. Feel free to visit us anytime so we can help you right away. Stay safe! 

nat-japow-my
Level 1

We can't connect to MayBank-Business right now.

Thanks for suggestion - same issue for me, with incognito, other browsers and even diff computers

 

 

MayBank-Business isn't available
MayBank-Business
MayBank-Business
https://www.maybank2u.com.my/

We can't connect to MayBank-Business right now.

Try again later.(105)

Connect a different bank.

nat-japow-my
Level 1

We can't connect to MayBank-Business right now.

Hi - thanks for the reply, i think you misunderstood me.

 

This is my first time trying to link up my bank, we are new to quickbooks.

 

I see the options available for all other banks but for Maybank Business , theres a red icon that says unavailable.

4Gal
Level 11

We can't connect to MayBank-Business right now.

You can use a converter tool (e.g csv2qbo @ $60 one time license) for the time being.

https://www.moneythumb.com/?ref=110

 

JuliaMikkaelaQ
QuickBooks Team

We can't connect to MayBank-Business right now.

Hello there, Nat.

 

I know how important to link and connect your bank account in QuickBooks to manage your business. Let me share some information about this matter.

 

Currently, there's an ongoing investigation about connecting with Maybank Business, which is due to its new security requirement implementations. Rest assured that our Banking team is working actively with the bank to address this issue. With this, I recommend contacting our Support team to add you to the affected users. An email notification will be sent to you once a solution is available. Here are the steps to contact us:

 

  1. Sign in to your QuickBooks Online account.
  2. Click Help (?).
  3. Select the Search tab, then click Contact Us.
  4. Choose the topic or click Ask about something else.
  5. Enter a brief description of your concern, then click Continue.
  6. Select the Have us call you button. You can also set a Scheduled appointment that fits your schedule.

 

In the meantime, you can create or add an account in the Chart of Accounts for your transactions. You can follow the steps below for your reference:

 

  1. Go to the Gear icon, then select Chart of Accounts.
  2. Click the New button.
  3. Fill in the required fields.
  4. Select Save and Close.

 

Once done, you can manually upload your bank transactions in a CSV file. 

 

Additionally, you can refer to these articles to manage your bank transactions and make your account accurate and balanced:

 

 

Let me know if you have questions about connecting your bank or have other QuickBooks-related inquiries and concerns. I'm here to help and share my knowledge in QuickBooks. Have a wonderful day and Happy Holidays!

bradlyC
Level 2

We can't connect to MayBank-Business right now.