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usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

Why is the QBO FR software being updated when the software is being discontinued?  I'm seeing changes within the system, some are improvements long awaited for, yet the software is no longer available to purchase and is being discontinued.

 

Why is the QuickBooks Online - FR not being listed here, yet that is the product I use?

10 Comments 10
ChristineJoieR
QuickBooks Team

Why is the QBO FR software being updated when the software is being discontinued?

Exactly, @usernicky. The QuickBooks will no longer be available in France. Let me share and explain it further for you.

 

All the existing QuickBooks accounts for France will be unable to subscribe to the same account for entrepreneurs and accountants until December 31, 2023. Thus, the product still receives feature improvements at the moment until the discontinuation date.

 

Despite the fact of the discontinuation policy, the QuickBooks subscription is free starting February 1, 2023.

 

For more information, you can visit this site that will provide more details about the policy: Message to our QuickBooks customers in France.

 

Let me know in this thread if you have other concerns.

Fiat Lux - ASIA
Level 15

Why is the QBO FR software being updated when the software is being discontinued?

@usernicky 

If you are using QBO France version, you should explore QBO Global version as as one of the options to switch. You can purchase a 3rd party conversion service if required.

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

I didn't know there was a Global version.  The US and UK versions are well known.  I am definitely interested in the Global version and will try to find more information asap.

Fiat Lux - ASIA
Level 15

Why is the QBO FR software being updated when the software is being discontinued?

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

Sadly the Global and EU versions do not support companies based in France.

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

The Global version does not support companies based in France.  When you select your country it takes you to the QBO France site.  So disappointing and frustrating.

Fiat Lux - ASIA
Level 15

Why is the QBO FR software being updated when the software is being discontinued?

As long as QBO France version is still available for use, you cannot sign up for the new QBO Europe version with an address in France. You can use a "dummy" address in another country (eg Germany, Belgium) as a workaround. Let me know if you need help creating a trial account to explore.

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

The QBO France version is no longer being sold, it is not available for new clients.

 

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

I already did and it doesn't work for companies based in France.

usernicky
Level 3

Why is the QBO FR software being updated when the software is being discontinued?

Hi, update for you and anyone who might be in a similar situation, the Global version does not support our bank Manager.One with a live link, so this option is not possible for us.  Bye bye QuickBooks.