Let's make sure to fix the error so you can save without issues, ketan3.
Sometimes, your browser is full of frequently accessed page that may cause some unusual responses. You can log in to your QuickBooks Online (QBO) account in a private window. Use the shortcuts keys below:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
Once signed in, double-check if you can already connect to our support team. If so, return to your default browser and clear the cache to speed up the loading process. The cache is sometimes overwhelmed with older data which can cause viewing and performance issues. Clearing them refreshes the system and you'll be able to to work with a clean slate. If the same thing happens, you can switch to other browser.
This should keep you going with your taxes. In addition, QuickBooks Online automatically tracks sales tax for you through the tax feature. To know on how to create custom tax rates, I've added this article for your guide: Create Custom Tax Rate. Also, you can run reports and customize them to get the information you need. I've got this article for your reference: Customise Reports In QuickBooks Online.
Drop a comment below if you have any concern about GST portal. I'll be here to help.
