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I have some customers that we add VAT on their bills and some customers without , and we have to show on the bill a line item that says (Zero Tax)so how can I add a zero tax rate that shows on the bill?
Thank you for contacting the Community, @I-Petro.
You can add another VAT code for the Zero Tax rate that you'd want to set up to your customer's bill. Here's how:
Here's an article for more details: How do I set up sales GST/VAT rates and use them on forms? (International QBO).
Once done, you can now add the zero tax rate to your customer's bill.
if there's any other way I can be of assistance, let me know by commenting below. I'm here for you. Have a great day!
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