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CUSTOMER SPOTLIGHT

Introducing Shu Yee Tan
  • Business Owner looking to save time
  • All about customer service
  • QuickBooks expert with accounting background

Shu Yee, based between Malaysia and Singapore, has been running Quality Oracle since 2019. Quality Oracle is a service that provides Intellectual Property Protection to a range of clients.
A picture of a person wearing a hat and aokes.

Previously a chartered accoutant with a breadth of experience in all the accounting softwares, Shu Yee was well informed and knowledgeable in financial management. Despite this, she still faced a couple of challenges when starting her business: acquiring new leads and hiring the right people.

To overcome this she set out to switch her old accounting software with a smarter solution that was cloud-based and easy to use.

Since making the switch to QuickBooks, Shu Yee says she's been able to save time and gained valuable insights into her business.

It's an amazing concept to be able to log in anywhere you are and still be able to work and function your business. It's why I chose QuickBooks.

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The tools I use

Bank
feeds

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Expense tracking

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Online invoicing

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The tools I use

When Shu Yee signed up for a free trial, she found the onboarding process so straightforward she didn't feel the need for training. She says QuickBooks saves her time equivalent to hiring one staff member. "Features like connecting my bank account and its automated reconciliation, saves me hours." With the additional time, this allows her to focus on her business value of excellent customer service, where she can respond to her clients swiftly.

Overall, her experience in other softwares has made her realise that QuickBooks stands out as not only is it fast and secure, but also accessible anytime and anywhere.

What advice does she have for other small businesses?

Shu Yee's advice to small business owners is to work hard, be resilient, and be curious. She also calls out to those who are hesitant to move to the cloud, that the process is just a matter of time and acceptance. “Just do it, you’ll never know what you’re going to get. If you just give it a try, it's going to help you so much.”

You can learn more about Quality Oracle on their website https://www.qualityoracle.com/


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