Let me share additional to ensure your bank transactions are updated, @tuna53.
Here are the possible reasons why you're unable to receive updates in your transactions lists.
- They may have implemented changes to their service offerings, Web Connect or Direct Connect.
- An update on your bank’s information such as the name (bank merger), account number and login credentials require you to refresh it in QuickBooks.
- You may have an Inactive Bank Account enabled for Online Banking in QuickBooks.
- There may be ongoing maintenance on your bank’s website.
To manually update your bank transactions, here’s how:
1. Log in to your bank’s website outside QuickBooks.
2. Review your posted transactions and check for any connectivity error notifications.
3. Once completed, log in to your QuickBooks Online account.
4. Let’s perform a manual update on your connected bank account.
a. Go to the Banking menu.
b. Choose the Banking tab.
c. Select your bank account.
d. If you have an existing standard connection, you will see a Future-proof your connection reminder.
e. Click Get direct bank feeds.
f. Enter your Account Name, BSB, Account Number.
g. If prompted, enter your Multi-Factor Authentication (MFA) credentials.
h. Click Continue update.
You can check this article for more detailed information: How to get direct bank feeds for Westpac.
Also, I have here some articles to help you with managing your downloaded bank transactions:
Keep me posted if you have other questions. I’m just a few posts away.
