Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I'll share details on how long you can access your company data in QuickBooks Online (QBO) once you close your account, @BlairH.
Once you've canceled your QBO account, you'll retain read-only access to your data for one year from the cancellation date. Currently, we're unable to extend this access period to five years.
Learn more by reading this article: What happens to my data after canceling my QuickBooks subscription?
As long as you're within the one-year period, you'll still be able to export your QBO data by following these steps:
For more information, please see this guide: Export reports, lists, and other data from QuickBooks Online.
If you wish to resubscribe to your QBO account, I'll share this article for your reference: Resubscribe to or reactivate QuickBooks Online.
While we're sad to see you go, we want to assure you that you can still reach out to the Community if you need further assistance canceling your account. Our team is always available to help. Take care and best wishes.
I don't have excel to export it too. Under ATO rules I need to keep a record for 5 years I wish to download to my computer.
I have an alternative method for exporting your data in QuickBooks Online (QBO) during the one-year read-only access period, @BlairH.
Since you don't have Excel to access your exported data, I suggest running reports directly in QBO and exporting them to PDF.
To do that:
I'll share this article containing the reports available based on your subscription: Reports included in your QuickBooks Online subscription.
Additionally, we'd love to have you back if you decide to resubscribe or reactivate your QBO account.
Just leave a response below if you have further clarifications or concerns regarding exporting your data. The Community team is here to help you every step of the way. Stay safe and have a good one.
Another option, purchase a 3rd party service to convert your data to a free cloud based accounting app to preserve it.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here