I'm here to help you with those transactions so you can reconcile them, @dkrbooks.
You'll have to Undo the transactions if you manually record the 1 bill payment for multiple bills since it will not be matched on the Banking page. These also to avoid duplicate in your bank register, so you can easily reconcile them.
Here's how:
- Click Banking, then go to the Banking tab.
- Go to the Review tab.
- Select the transactions you'll want to undo, then click Undo.
Then, exclude them by following the steps below:
- Go to the For Review tab.
- Select the transactions you'll want to exclude.
- Click Batch actions, then select Exclude Selected.
Once done, we can go to the account register and reconcile the transactions manually. For the correct category, I'd suggest reaching out to your accountant. This to ensure that your books are accurate.
Here's how:
- Click Accounting on the left menu and go to the Chart of Accounts tab.
- Look for the affected account and click View register.
- Look for the transaction and change the status from blank or Cleared (C) to Reconciled (R).
- Click Save and select Yes to confirm the action.
You can use this link for reference: Undo or remove transactions from reconciliations in QuickBooks Online.
I've also collected these articles that contain steps on how to properly reconcile your account and set up bank rules:
Should you have any additional questions or concerns, the Community and I will have you covered. Take good care!
