Hello blackburnleb,
The error you're getting when trying to lodge your BAS is there could be a mismatch between the QuickBooks Online GST settings and your ATO settings. The two portals need to have the same setup in order to successfully lodge your BAS.
To check your GST settings:
- Click on the GST tab.
- Click on the Settings button.
- Click on Tax settings.
- Check if your lodging frequency for GST and PAYGW matches what the ATO has.
- Make the changes, and click on Save.
To check your ATO portal settings, you can log in to the bp.ato.gov.au website and check your activity statement and see if your obligations have changed. Also, this will show you information on what is ATO expecting in terms of lodgement.
Leave a comment below if you need more help with lodging your BAS in QuickBooks Online. I'll be here to help. Have a nice day!