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Anonymous
Not applicable
posted
‎March 17, 2023 02:54 AM
last updated ‎September 18, 2023 11:25 PM

How do I get in touch with support?

Call or message our support team

The details on how to contact the support team are on the QuickBooks website - https://quickbooks.intuit.com/learn-support/en-au/contact. 

 

Ask our community

Need help from other experienced users and industry professionals? Browse our Q&A boards or use the Search Bar to check whether your question has already been asked. If you cannot find the answer you need, start a new discussion! Our community is monitored by our QuickBooks experts, so they'll give you a great answer if another community member doesn't!

 

Callback, chat or use Messenger

You can request a callback, start a chat, connect with us via Messenger or call on 1800 046 038.

 

Help articles

There are also great help articles available in the Learn & Support section of the website - https://quickbooks.intuit.com/learn-support/en-au/  

 

Try our Facebook groups - QuickBooks ProAdvisor Community - AU or the QuickBooks Small Business Community - AU. These are private groups and are moderated, but unlike our Community, don't have the same QuickBooks experts to answer your questions.

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5 Comments 5
Intuit Lynn
Moderator
Moderator
‎May 24, 2023 03:29 PM

How do I get in touch with support?

The details on how to contact the support team are on the QuickBooks website - https://quickbooks.intuit.com/learn-support/en-au/contact. 

 

You can request a callback, start a chat, connect with us via Facebook Messenger or call on [Removed].

 

There are also great help articles available in the Learn & Support section of the website - https://quickbooks.intuit.com/learn-support/en-au/  

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babamf1
Level 1
‎June 28, 2023 07:15 PM

How do I get in touch with support?

Just want to cancel my subscription why is it so hard . I keep being led on a frustrating and difficult path.

I don't want anything to do do with this company now or ever again.

 

I just want to stop you from taking my money and get out of this mess

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Adrian_A
Moderator
Moderator
‎June 28, 2023 07:59 PM

How do I get in touch with support?

We want you to come across a different experience than this, babamf1.

 

 It's hard to see you go. Nevertheless, I'm here to help cancel your subscription.

 

Did you receive an error when trying to cancel the account? In the meantime, let's log into your account in an incognito window. This helps us isolate any browser-related issues. You may use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
  • Safari: Control + Option + P

 

If it works, you can go back to a regular browser and clear its cache. You may also use a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

 

Before canceling the account, you can run and print some reports as your reference in the coming tax filing season. You can check this article as your guide: Financial statements give a snapshot of your business.

 

I'm always around if there's anything that I can help with canceling your account and running reports.

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Christine93
Level 1
‎August 26, 2023 04:29 PM

How do I get in touch with support?

How do I post a question to the QuickBooks community? Can't see an option for it... only to reply to existing ones.

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MirriamM
Moderator
Moderator
‎August 26, 2023 05:33 PM

How do I get in touch with support?

It's good to see you in the Community forum, Christine93.

 

I'll be happy to guide you on how to post a question in the Community space. 

 

Here's how:

 

  1. You can go to this link: https://quickbooks.intuit.com/learn-support/en-au/contact.
  2. Select the product you have questions about.
  3. Enter your concern.
  4. Select Continue and follow the onscreen instructions.

 

If you need tips and related articles when managing your account, visit our Community website for more insights.

 

If you have further questions about QuickBooks Online, post a question or leave a comment below. I'm here to answer any questions you may have. Have a great day!

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