I have a finalized payrun I would like to make changes to. Can you please tell me how to unfinalize the payrun.

It's nice to see you in the Community, @taniaburke.

You can still edit a finalised pay run as long as you have not made automated super payments. All you need to do is unlock it.

Here's how:

1. Choose Employees from the left-hand menu.
2. Select Pay Runs and then select the Pay Run you wish to unlock. 
3. Click Pay Run Actions then choose the Unlock.
4. Enter in a Comment about why you’re unlocking the Pay Run then select Unlock.

If you need to delete a pay run, you can do so. However, once deleted, any related data can't be recovered or restored. 

Stay in touch with me if you have other questions. I'm always here ready to help. Have a great day!

How do you go about amending a payrun that has automated super payments made against it?

Thanks

Hello, @Amanda Mac.

Depending on your payroll provider, deleting automated super payments is currently not available. However, you can make amendments on the next pay run and add notes on it.

I'd recommend contacting our Payroll Support team. From here, an agent will be able to check in your account securely and further assist you.

Feel free to leave your comments below if you have other questions. I'm always here to help.

I have finalised and uploaded to ATO with STP. Can I make adjustments to the pay and re-upload to the ATO?

Hi Shezz24,

If there are no super payments made from the pay run, you can unlock and refinalise the pay run to make changes. And then, submit an updated pay event to update the YTD to the ATO. 

Here's how to unlock the pay run:

1. Click on the Employees tab.
2. Click on Pay Runs.
3. Locate the pay run and open it, and click on Pay Run Actions.
4. Click on Unlock.
5. Enter a reason to unlock the pay run, and click OK.

Once done, make the changes on the pay run and finalise it once again. Then, you need to create and lodge an updated pay event. 

1. Click on the Employees tab.
2. Click on Report tab.
3. Click on Single Touch Payroll.
4. Click on Create Update Event button.
5. Select the Financial Year and Pay schedule, click Create.

If you have more questions with QuickBooks Online please let me know in your reply. I'll be here to help you. Have nice day!